Refund and Returns Policy
1. General Overview
At mydealsnow we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms set out below.
2. Eligibility for Refunds and Returns
2.1. Time Frame
Requests for a refund or return must be submitted within 30 calendar days from the date you receive the item.
2.2. Condition of Items
- Items must be unused, in their original packaging, and in the same condition as when delivered.
- Products that are damaged, defective, or incorrectly shipped are eligible for a full refund or replacement, regardless of the time frame, provided you notify us promptly.
3. How to Initiate a Return
3.1. Contact Us
To start the return process, please contact our support team:
- Email: [email protected]
- Phone: +1(806)737-9486
Include your order number, the reason for the return, and any supporting photos if applicable.
3.2. Return Authorization
After reviewing your request, we will issue a Return Authorization (RA) number and provide instructions for shipping the item back to us. Returns without an RA number may be refused.
4. Refund Process
4.1. Inspection
Once the returned item is received, it will be inspected to confirm it meets the eligibility criteria. If approved, the refund will be processed using the original payment method.
4.2. Timing
Refunds are typically completed within 7‑10 business days after approval. You will receive a confirmation email once the refund has been issued.
5. Non‑Refundable Items
- Gift cards or digital download codes.
- Personalized or custom-made products.
- Items marked as “Final Sale” at the time of purchase.
6. Shipping Costs
Shipping charges are non‑refundable unless the return is due to an error on our part (e.g., wrong item shipped, defective product). In such cases, we will cover the return shipping cost.
7. User Responsibilities
- Provide accurate contact information when placing an order.
- Securely package the returned item to prevent damage during transit.
- Retain proof of shipment until the refund is confirmed.
8. Legal Disclaimer
This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes taking effect upon posting on the website.
9. Contact Information
If you have any questions regarding this policy, please reach out to us at:
- Email: [email protected]
- Phone: +1(806)737-9486
- Address: Address Placeholder